<!-- LLM_VERSION_INFO
FORMAT: text/markdown
CONTENT_TYPE: article
ORIGINAL_URL: https://carbonrobotics.com/support
ALTERNATE_VERSION: support/index.html (text/html)
EXTRACTION_DATE: 2026-04-17T01:57:40.265Z

This is the markdown version with text-only content (images converted to alt-text).
For rich formatting with images, request the HTML version at: support/index.html
-->

# REDEFINING AG TECH SUPPORT

**End-to-End Coverage**

At Carbon Robotics, our Support Team delivers end-to-end coverage for your LaserWeeder. Our **Implementation Managers** expertly guide you through product setup, our **Remote Support Team** quickly responds to any issues that arise, and our **Field Robotics Technicians** are prepared to offer hands-on assistance when necessary.

-

## Seven Days a Week Remote Support

Expert assistance at your fingertips every day of the week.

-

## Rapid Response

We prioritize fast responses, understanding the LaserWeeder's critical role in your system.

-

## Putting You in Control

Grower-owned preventative maintenance for enhanced self-sufficiency.

-

## Technical Experts

Our Support Team comprises technical and mechanical experts who bring a wealth of knowledge and hands-on experience.

Jack Orr, Operations Manager, Kerr Farms

## “If we have a problem, we talk to Carbon, and the problem gets solved.”

"We saved a bunch of money on our labor bill since purchasing the LaserWeeder. It went from $700,000 down to about $300,000."

— Jordan Hungenberg, Co-Owner at Hungenberg Produce Co.

"If we have a problem we talk to Carbon and the problem gets solved."

— Jack Orr, Operations Manager of Kerr Farms

"This is one of the most innovative and valuable technologies that I’ve seen as a farmer."

— James Johnson of Carzalia Farm

"This revolutionary approach to weeding delivers precision, reliability and cost-effectiveness."

— Jeff Morrison, Director of Innovation & New Technology at Grimmway Farms

"The LaserWeeder is a revolutionary tool that dramatically reduces out-of-pocket costs while offering predictability and control to our weeding methods."

— Juan Calderon, Director of Farming Operations at Duncan Family Farms
